Our policy lasts 7 days from date of delivery. If more than 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. Gift Cards are non-returnable.
REFUNDS:
Once your return is received and inspected, we will send you an email to notify you that we've received your returned item. If approved, your refund will be processed and a credit will automatically be applied to your credit card or you'll receive a gift card, within a certain amount of days.
EXCHANGES:
We only replace items if they are defective or damaged. If you need to exchange an item, send us an email at bh@biomolecular.co.za.
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